Privacy Policy

Last updated: September 24, 2026

This Privacy Policy describes how OmniReach Technologies ("the Company", "We", "Us" or "Our"), the operator of OmniVyapaar ("Digital Dukaan for Modern Business"), collects, uses and discloses information when You use the Service, and tells You about Your privacy rights.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access the Service.
Company refers to OmniReach Technologies, operating from At Post Gharegaon-Pimpri, Chhatrapati Sambhajinagar, Maharashtra.
Service refers to OmniVyapaar, accessible from https://omnivyapaar.com.
Seller means a registered user who creates a Digital Dukaan and lists products or services on the Service.
Buyer means any person who views a Digital Dukaan and contacts, enquires with, or places an order with a Seller through the Service.
Personal Data is any information that relates to an identified or identifiable individual.
Usage Data refers to data collected automatically, generated by the use of the Service or from the Service infrastructure itself.
Cookies are small files placed on Your device by the Service, described further below.

Information We Collect

Account and Business Information

When You register as a Seller, We collect information You provide, such as your name, email address, phone number, password, and business details You enter to build Your Digital Dukaan (business name, description, address, product and service listings, images, and similar content You choose to publish).

Buyer / Enquiry Information

When You contact a Seller through the Service (an enquiry, a request for quotation, or an order), We collect the contact details and message content You submit, and pass them to the relevant Seller so they can respond to You.

Payment-Related Information

When You pay for a Subscription Plan online, payment is processed by Razorpay, a third-party payment gateway. We do not collect or store Your full card, UPI or bank account details — Razorpay processes these directly and shares with Us only the information needed to confirm and record Your payment (such as a transaction reference, amount, and status). If You pay by manual Bank Transfer / UPI, We record the payment reference You provide and the approval decision, not the underlying banking credentials of either party beyond what is reasonably needed to confirm the transfer.

Usage Data

We automatically collect certain information when You use the Service, such as Your device's IP address, browser type and version, the pages You visit, the time and date of Your visit, and similar diagnostic data.

Cookies

We use essential cookies to operate the Service (for example, to keep You signed in and to remember Your cookie consent choice). You can control cookies through Your browser settings; disabling essential cookies may prevent parts of the Service from working.

How We Use Your Information

To provide, operate and maintain the Service, including Your Digital Dukaan and listings.
To connect Buyers with Sellers — passing an enquiry, RFQ or order to the Seller it was addressed to.
To create, activate, and manage Your Subscription Plan, including processing payments through Razorpay or reviewing a manual payment for approval.
To communicate with You — for example, account verification, password reset, payment receipts, and plan expiry reminders.
To maintain the security of the Service and prevent fraud or misuse.
To comply with applicable law, or to respond to a valid request from a public authority.

We do not sell Your Personal Data. A Seller's public business/listing information is, by its nature, shown publicly on the Service to Buyers and search visitors, because that is the purpose of a Digital Dukaan.

Sharing of Your Information

With the Seller You contact: Your enquiry/RFQ/order details are shared with that Seller so they can respond.
With Razorpay: the payment details needed to process an online Subscription Plan payment.
With service providers: hosting, email delivery and similar providers who process data on Our behalf, under instructions from Us.
For legal reasons: where required to comply with a legal obligation, or to protect the rights, property or safety of the Company, Our users, or the public.
With Your consent: for any other purpose You have separately agreed to.

Data Retention

We retain Your Personal Data for as long as Your account is active, and afterward for as long as is necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements.

Security of Your Data

We take reasonable technical and organizational measures to protect Your Personal Data. However, no method of transmission over the internet or electronic storage is 100% secure, and We cannot guarantee absolute security.

Your Rights

Subject to applicable law, You may request access to, correction of, or deletion of Your Personal Data, or object to certain uses of it, by contacting Our privacy contact below. We will respond to a genuine request within a reasonable time.

Children's Privacy

The Service is intended for business use and is not directed at children. We do not knowingly collect Personal Data from anyone under the age of 18. If You believe a child has provided Us with Personal Data, please contact Us so We can remove it.

Links to Other Websites

The Service may contain links to other websites, including a Seller's own external links or the Razorpay payment page, that are not operated by Us. We are not responsible for the content or privacy practices of any third-party site.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date above.

Contact Us — Privacy / Grievance Officer

If You have any questions about this Privacy Policy, or wish to exercise a right described above, You can contact Our named Privacy / Grievance contact:

Privacy / Grievance Officer: Vikas Patil
By email: support@OmniReachTechno.com
By phone: 9405916984
By post: OmniReach Technologies, At Post Gharegaon-Pimpri, Chhatrapati Sambhajinagar, Maharashtra